ZS Spin View Help Center

Welcome

ZS Spin View lets you turn product photos into interactive 360° spins that customers can drag and rotate — published straight to your Shopify storefront with no code.

Installation & setup

Get your app running on your store in just a few clicks.

Install from the Shopify App Store

Click Add app and approve the required permissions.

Open the app

Go to Apps → ZS Spin View in your Shopify admin.

You’re all set

The 360° metafield is automatically configured — no theme editing needed.

Quick start

From photos to a live 360° spin in about 4 minutes.

Choose a creation method

Use Real 360° (multiple photos) or AI Generator (one photo) depending on your workflow.

Select a product

Pick the product directly from your catalog inside the app.

Upload your images

Drag and drop your product photos into the uploader.

Generate & publish

Your spin is created and automatically synced to the product.

Manual 360° Spin

The highest-quality spin, created using your own product photos for maximum control and precision.

📸 What you need

• 40–72 photos of the product, taken at equal angles around the full 360° rotation. A spin can hold up to 120 frames.
• Consistent lighting and a plain background for the best results.
• Supported formats: JPG, PNG, WEBP.

🛠 How to create a 360° spin

Open “Manual Spin”

Go to the dashboard or sidebar and select Manual Spin.

Select your product

Choose the product you want the spin to be linked with.

Upload image sequence

Drag and drop your images in the correct order. You’ll see a live count as they upload.

Choose spin speed

Select how fast the spin rotates by default: Slow, Medium, or Fast.

Generate & Link

Click Generate — your spin will be created and automatically published on the product page.

AI 360° Spin

Only have one photo? Let AI build the full 360° spin for you.

The AI Generator builds a 3D model of your product from one photo, then renders 36 frames around it. The sides and back are created by the AI, so check the result before it goes live.

📸 What you need

• 1 product photo: one sharp photo of the whole product, from the front or a slight angle.
• Works best for simple shapes on a plain background with even lighting.

🛠 How to create one

Open “AI Spin”

Go to the dashboard and open the AI Spin. Check your remaining AI spin credits in the banner.

Select your product

The generated spin will be automatically linked to this product.

Upload a product photo

Upload one clear photo of the whole product on a plain background.

Choose output quality

Select output quality: SD (600 px), HD (900 px) or Ultra HD (1280 px frames). Higher quality may take longer to process.

Generate AI Spin

Start generation — a progress bar shows each stage. Typical processing time is 1–5 minutes.

Spin to Video

Turn any 360° spin into a ready-to-post social media video.

🛠 How it works

Open “Spin to Video”

Go to the dashboard and open the Spin to Video tool.

Select a spin

Choose any Manual 360° spin or AI spin from your library.

Pick a format

Select the video format based on where you want to publish it.

Choose quality & export

Pick output quality: 720p or 1080p, on every plan including Free.
Once processed, your video will be ready to download.

📐 Supported formats

Workspace & preview

Review every spin exactly as your customers will experience it.

🖥 Workspace Layout

The Workspace shows all your spins in a list on the left side. Select any spin to preview it instantly on the right side.

👀 Preview Features

Once a spin is selected, you can interact with it in multiple ways:

• 📋 Copy embed code — Copy the generated embed code to your clipboard with a single click, ready to use whenever you need it.
  
  Paste the copied embed code into your website or project to quickly embed and display the 360° spin.
  


• 🖱 Drag to spin —Click and drag (or swipe on touch devices) to rotate the product smoothly and view it from any angle.
  


• 🎚 Scrub frames — Use the frame slider to move through individual frames and inspect specific viewing angles with precision.


• ▶ Auto-play — Automatically rotate the product in a continuous loop. You can play, pause, and adjust the rotation speed to suit your preference.


• 🖼 Frame strip — Click any thumbnail to jump directly to that frame.

🎬 Export Option

From the preview screen, you can instantly jump to Export Video for the selected spin.

Plans & AI spins

Choose the plan that fits your store. You can cancel anytime.

📊 Pricing Plans

🤖 How AI Spins Work

• One AI spin = one full 360° spin generated by AI.
• AI spin credits reset every billing cycle.
• Manual 360° spins are always free and do not use AI credits.

⚠️ Out of AI Spins?

You still have flexible options:

• 💳 Buy extra AI spins anytime — Free or paid users can purchase additional AI spins without changing their plan.
• 💰 20 AI Spins — $15
• 📈 Upgrade your plan — Get a higher monthly allowance if you need to create more spin projects regularly (Real or AI).
• ℹ️ Note: Free users can purchase AI spins, but they can keep up to 3 spin projects (live at a time) within the free plan limits.

Settings

Set defaults and control how spins behave across your store.

🎛 Default Controls

• Default spin speed — Applied to all new spins. Choose: Slow, Medium, or Fast.
• Default output quality — Sets the default quality for new AI spins: SD, HD or Ultra HD.

🧭 Viewer Behavior

• Autoplay on page load — Automatically starts spinning when customers open a product page.
• Mobile drag-to-spin — Enables touch-based rotation on mobile devices.

🏷 Branding

• Show 360° badge — The small 360° label in the corner of the viewer. Turn it off or change its text in the theme editor, on any plan.

FAQ

Troubleshooting

Quick fixes for the most common issues.

❌ My spin isn’t showing on the product page

• Confirm the spin is marked Live in the Workspace after generation.
• Make sure you selected the correct product during setup.
• Some themes require adding the spin block manually once
  → Check your product template in the theme editor.
  → If needed, contact support and we’ll help you set it up.

🤖 My AI spin failed or looks incorrect

• Re-shoot using a plain background and even lighting.
• Use one sharp photo of the whole product, from the front or a slight angle. Simple shapes give the best results.
• If a generation fails, no AI spin credit is used — simply try again.

🔄 The spin looks choppy

• For Manual 360°, increase photo count to 60–72 images for smoother rotation.
• Lower the default spin speed in Settings for a more natural feel.

Contact support

Still stuck? We’re here to help you.

📧 Email Support

contact@zilancer.com

💬 Live Chat

Available directly inside the app.
Pro & Enterprise users get priority support.

📌 Tip for faster help

Include the following when contacting support:

• Your store URL
• The spin name or ID
• A short description of the issue

This helps us locate your case quickly and resolve it faster.