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Frequently Asked Questions

Everything you need to know about ZS Spin View. If you can't find the answer you're looking for, feel free to reach out to our support team.

General Information

Basic questions about the app and its core purpose.

ZS SpinView is a Shopify app that helps merchants create interactive 360° product spin experiences. It allows customers to view products from multiple angles, improving engagement and shopping confidence.
Yes, ZS SpinView can be installed for free through Shopify.
No. The app is designed for merchants and works through a simple dashboard without requiring any coding skills.
After installation, visit the dashboard and watch the "Getting Started with ZS SpinView" video. You can also access setup guides, documentation, and support resources from the dashboard.
Tutorials, documentation, setup guides, and support links are available directly from the dashboard.
All Spin projects can be managed from the Workspace section. You can view, edit, preview, and organize all of your projects there.

Spin Creation

Manual and AI-assisted spin generation process.

Select a product, upload multiple product images from different angles, choose your preferred spin speed, and click Generate.
For manual spin creation, we recommend uploading between 40 and 72 images taken evenly around the product. A spin can hold up to 120 frames.
High-quality images with consistent lighting and clear product visibility provide the best results.
Yes. You can choose between Slow, Medium, and Fast spin speeds during spin creation.
Generation time depends on the number of uploaded images and processing requirements, but most spins are created within a short time.
Yes. Existing projects can be managed and updated through the Workspace section.

Auto Spin Feature

AI-assisted fast spin generation system.

Auto Spin is an AI-assisted feature that builds a full 360° spin from a single product photo.
Just one. Upload one clear photo of the whole product, from the front or a slight angle.
The AI builds a 3D model of the product from your photo, then renders 36 frames around it. The sides and back are created by the AI, so it works best for simple shapes on a plain background.
Auto Spin is ideal when you need to create product spins quickly and do not have a full set of rotation images available.

Shopify Integration

Theme compatibility and product page setup.

Open your Shopify Product Page, add the ZS SpinView App Block, and complete the setup process.
No. ZS SpinView is designed to work without manual coding.
Yes. The app works with modern Shopify themes and Shopify’s app block system.
Yes. Each product can have its own dedicated spin project.

Video Export

Export spins as videos for social media.

Yes. Generated spins can be exported as videos.
MP4 (16:9), vertical Reel (9:16), Square (1:1) and animated GIF.
Yes. Exported videos can be used on Instagram, TikTok, Facebook, and other platforms.
Yes. You can choose 720p or 1080p on every plan, including Free, and export a GIF as well as a video.
No. Videos are exported at a smooth 30 fps, paced to the spin's own speed.

Settings & Configuration

Control system behavior and automation.

You can configure spin speed, quality preferences, default behavior, and auto-generation rules.
System Reset restores configuration and may remove existing data. Use carefully.

Support

Get help when you need it.

You can access support resources directly from the dashboard.
ZS SpinView is designed for Shopify merchants who want to create engaging 360° product experiences.
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